Augusta
VIP Contributor
The fact is that we live in the digital age where it is about a fast-moving world. Every thing is done by the snap of a finger and ustomers expect the same quick service
The customers want their questions to be answered within minutes or in split seconds. They want their products to arrive on their doorstep even fewc hours after they order them, and almost all their complaints resolved almost immediately. They truth is that they are not interested to know the number of orders or people you might be dealing with daily
So what this means is that good measures need to be put on ground to help the business attend to customers as quickly as they . The following tips can help;
Round-the-clock staff
The company need to have good hands that can work 24/7. A lot of companies run shift where there's always a staff to answer to all customers. you don't just need to have staff but ones that are efficient and know their jobs.
Away messages that contain answers to FAQs
This is another good avenue to get your customer to quickly have the information they want about their orders or questions as quickly as they want it.
install Chatbot
Have this on almost all your platforms to make it possible to interact with your customers on real time.
The customers want their questions to be answered within minutes or in split seconds. They want their products to arrive on their doorstep even fewc hours after they order them, and almost all their complaints resolved almost immediately. They truth is that they are not interested to know the number of orders or people you might be dealing with daily
So what this means is that good measures need to be put on ground to help the business attend to customers as quickly as they . The following tips can help;
Round-the-clock staff
The company need to have good hands that can work 24/7. A lot of companies run shift where there's always a staff to answer to all customers. you don't just need to have staff but ones that are efficient and know their jobs.
Away messages that contain answers to FAQs
This is another good avenue to get your customer to quickly have the information they want about their orders or questions as quickly as they want it.
install Chatbot
Have this on almost all your platforms to make it possible to interact with your customers on real time.
