Jasz
VIP Contributor
In my view, the answer is yes. Consumer service is a great career choice if you have the right qualifications and skills. The most important thing to remember is that you need to be able to deal with customers who can be difficult or even hostile at times. But once you get used to it, it's not too bad and can be very rewarding.
If you have the right skills and experience, then working in a customer service role could be an excellent choice for you. It might not be as glamorous as working in an office environment where people are educated by degrees and trained in how to behave in certain situations, but there are plenty of benefits for those who want to work in this area of business.
What do I need?
The first thing that you will need is a degree or diploma in business or customer service. This will give you the basic knowledge about how businesses work and what their customers want from them. You will also learn about handling different types of people from different backgrounds who may have different expectations from their experience with a company like yours.
Once you have completed your training, it's time for some practical experience under real conditions with real life problems.
If you have the right skills and experience, then working in a customer service role could be an excellent choice for you. It might not be as glamorous as working in an office environment where people are educated by degrees and trained in how to behave in certain situations, but there are plenty of benefits for those who want to work in this area of business.
What do I need?
The first thing that you will need is a degree or diploma in business or customer service. This will give you the basic knowledge about how businesses work and what their customers want from them. You will also learn about handling different types of people from different backgrounds who may have different expectations from their experience with a company like yours.
Once you have completed your training, it's time for some practical experience under real conditions with real life problems.