Rachael
Verified member
Starting a business is never an easy venture and having to strategize in order to please and enhance customers retention is also a hard nut to crack. There are some customers who are all bent on being so adamant and might try to infringe on the rights of the business owner all in the name of the slogan which says that, 'customers are always right.' There are some cases too where a business owner too could be wrong and infringes on the right of a customer.
Albeit, I have seen different situations where a customer and a business owner are at loggerheads with each other and this affects to the point that the customer refuses to pay the business owner and in most cases, when perused, it would have been discovered that either a business owner unknowingly sold some products that are substandard for the customer and when he or she realizes, he might refuse to pay the entrepreneur. This is the more reason why business owners should always work with a trusted supplier. I know there are most cases where the fault is from the company that supplies the products. If you are an entrepreneur in such a case, what would be your final verdict to handle a customer who refuses to pay for whatever reason?
Albeit, I have seen different situations where a customer and a business owner are at loggerheads with each other and this affects to the point that the customer refuses to pay the business owner and in most cases, when perused, it would have been discovered that either a business owner unknowingly sold some products that are substandard for the customer and when he or she realizes, he might refuse to pay the entrepreneur. This is the more reason why business owners should always work with a trusted supplier. I know there are most cases where the fault is from the company that supplies the products. If you are an entrepreneur in such a case, what would be your final verdict to handle a customer who refuses to pay for whatever reason?