Customers satisfaction how is it important?

Immilash

Active member
Starting any kind of business, online or offline you both need customers , your customers will determine how your business will be, you business will be a failure if you are not good at providing good customers service, I have seen many businesses that fold up just because of this particular reason, I don't hope you find yourself in such situations. I will like to share with you guys my secrets on how to run a successful business.
The first secrets on how to make your business successful is customers satisfaction, you can retain your customers if you provide a good customers service.
And secondly, don't try to argue with your customers, I'm saying this in experience this what's happening to most businesses they ended up crashing down, don't try to incovinience or argue with your customers and also use the phrase customers are always right, don't try to do anything that will incovinience them.
Visit your customers when they are down. Most customers like ana appreciate it if you visit them especially when they are sick.
These are my best ways on how to provide a good customers service, I will much appreciate it if you share out your experiences on providing a good customers service.
 
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eldavis

Guest
Customer satisfaction is one of the most important thing in every business and should be the main goal of every business owner. Customers satisfaction determines if the customer would want to come back again or even refer your goods and services to someone else.
 
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