How to balance making profit and adding value to customers

[Augusta]

We know that business is about profit maximization but you don't have to show that, that's all you are about for your business. you must create a balance between making money and providing value to customers

So how do you achieve this balance

Start with focusing on producing or providing only high-quality products and services this will gives customers value and your business profit

Don't be about just pushing sales even when the products are not up to par. This can hurt your credibility and your business. Try to build trust that you have their interests at heart, not just making profits

Listen to feedback from customers then adjust to accommodate their complaints