Augusta
VIP Contributor
When it comes to a business, you can’t scale through without having customers that would not just buy once but have repeated purchases from you. It is then pertinent to look for workable means of getting the customers back to your business or stores to buy
The following ways can help you achieve this:
Send a follow-up email: you would need to have your customer coming back to buy. You need to call and find out how the previous sales have been. With the answers you would might be able to offer tips if need be and request they check back for more products
Call to share useful information: you can ask your customers for their phone numbers especially for those that might not be offended. You can ask them about their previous purchases and help them out with solutions and tips if need be. This will help you keep your business on their minds
Chat them up: Do you know their social media handles, if you were contacted through such. You can chat them through the same avenue to be in contact with them while taking the opportunity to let them know you have new stock for them
Drop your contact details with the customers to have a word with you when need be. You can make it a toll free to encourage them to call when need be. This will keep them calling to find out things about your business.
What’s your view on this?
The following ways can help you achieve this:
Send a follow-up email: you would need to have your customer coming back to buy. You need to call and find out how the previous sales have been. With the answers you would might be able to offer tips if need be and request they check back for more products
Call to share useful information: you can ask your customers for their phone numbers especially for those that might not be offended. You can ask them about their previous purchases and help them out with solutions and tips if need be. This will help you keep your business on their minds
Chat them up: Do you know their social media handles, if you were contacted through such. You can chat them through the same avenue to be in contact with them while taking the opportunity to let them know you have new stock for them
Drop your contact details with the customers to have a word with you when need be. You can make it a toll free to encourage them to call when need be. This will keep them calling to find out things about your business.
What’s your view on this?