TOZZIBLINKZ
VIP Contributor
Business honesty towards customers and clients is absolutely a key strategy to win the trust and loyalty from members of the public. In fact when a business is known for it's honesty and for its ability to be transparent thereby not hiding any information from members of the public such a business is more reputated, recognised, and noticeable by members of the public and that indeed is a good thing. But even with that should businesses be hundred percent honest to their customers and clients in all things. In my own perspective I would say no, businesses shouldn't be hundred percent transparent and honest to their clients and customers especially in context far from what should be discussed with clients and customers. We must always be mindful that our business rivals and business competitors may disguise themselves as our clients and customers therefore asking us series of questions which is far away from what should be discussed and interacted with clients and customers.
A client or customer may ask us how we are able to maintain a peaceful coexistence in carrying out our business day to day activities, indeed these are questions customers and clients should ask and we should give a sincere and honest answers to these questions. But in a case where a client or customer should ask us questions concerning our cash flow policy, and our financial stability business strategies, then these are questions that shouldn't be responded to, but in fact we should suspect such a customer or client to be a business rival but in disguise trying to know the weakness or weak point of your business organisation.
A client or customer may ask us how we are able to maintain a peaceful coexistence in carrying out our business day to day activities, indeed these are questions customers and clients should ask and we should give a sincere and honest answers to these questions. But in a case where a client or customer should ask us questions concerning our cash flow policy, and our financial stability business strategies, then these are questions that shouldn't be responded to, but in fact we should suspect such a customer or client to be a business rival but in disguise trying to know the weakness or weak point of your business organisation.