selena1
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Rental management can be as little as the owner with a list of contractors to rent, maintain, and sell properties or the staff can consist of hundreds of thousands of staff scattered across wide geographies operating as a full blown large service business. The latter is a much larger endeavor, but discussing the basic roles a management company fills for properties provides a useful backdrop to understand the full range of operational responsibilities. So what are these roles?
Regional / Executive Property Manager
Oversees the activities of a number of property managers overseeing specific properties or closely connected properties in a portfolio. The regional manager will have profit and loss responsibility, budget responsibility, capital project management responsibilities. Skills will include customer service, leasing and sales, marketing, maintenance oversight, accounting oversight. Typically, a person in this role will have an undergraduate degree in business, hospitality, or a related field. Additionally, this person is well served to have completed industry standard certifications. The executive property manager will be responsible for staffing, evaluating, and managing a property management staff and will have previous demonstrated skills in this area. This person may be an office of the company and will likely have greater than 10 years and possibly greater than 15 years industry experience.
Property Manager
This individual in this will have demonstrated skills maintaining, overseeing, and managing all activities of a property. They will have a proven "ownership" attitude toward the property. Their basic skills will include customer service, leasing, sales, some marketing, basic accounting (especially the income statement) skills, and maintenance management and oversight. The role may include profit and loss responsibility and will include budget responsibility. They will be actively involved in interviewing and recommending staff selection. They may have an undergraduate degree and will have 5 or more years experience in the industry leading progressively to this role.
Regional / Executive Property Manager
Oversees the activities of a number of property managers overseeing specific properties or closely connected properties in a portfolio. The regional manager will have profit and loss responsibility, budget responsibility, capital project management responsibilities. Skills will include customer service, leasing and sales, marketing, maintenance oversight, accounting oversight. Typically, a person in this role will have an undergraduate degree in business, hospitality, or a related field. Additionally, this person is well served to have completed industry standard certifications. The executive property manager will be responsible for staffing, evaluating, and managing a property management staff and will have previous demonstrated skills in this area. This person may be an office of the company and will likely have greater than 10 years and possibly greater than 15 years industry experience.
Property Manager
This individual in this will have demonstrated skills maintaining, overseeing, and managing all activities of a property. They will have a proven "ownership" attitude toward the property. Their basic skills will include customer service, leasing, sales, some marketing, basic accounting (especially the income statement) skills, and maintenance management and oversight. The role may include profit and loss responsibility and will include budget responsibility. They will be actively involved in interviewing and recommending staff selection. They may have an undergraduate degree and will have 5 or more years experience in the industry leading progressively to this role.
