Reasons to avoid adopting hidden charges strategy in business

[Augusta]

Hidden charges strategy is one way businesses like to take advantage of their customers to make more gains. but the truth is that no one likes to feel taken advantage of,

when a customer realises that a fee that wasn’t disclosed deliberately in the adverts before they made commitments to use a product or service is being included , they highly feel cheated.So this might mar the business transaction.

So as a business owner you might have to avoid using this business strategy because of the following

To avoid showing lack of respect for your customer

So that you don't look dubious to your buyers or customers

With hidden charges you can damage your reputation and even destroy the trust and respect your customers have for you.

 

[Mikes smithen]

When customers and clients find out that hidden charges are held underneath every goods or services that they buy from a particular business they may obviously have a change of thoughts in patronizing such business in the future, it is absolutely a bad business move for various business owners to include hidden charges in their business operations with customers and client because it will only kill their trust and most of the time it is a form of disrespect to customers and clients. The price of a product should obviously be stipulated fully they should be not omission or addition so that customers and clients can have a clear idea of what they need to have to get a product.

 

[Leah Kelvin]

Various ways exist in which implementing the hidden charges strategy could be detrimental to your business as well as its reputation. For instance, such additional expenses can ruin the consumer’s trust, diminish customer loyalty and invite badmouthing, litigation from concerned customers. The method of billing may become complicated eliciting customers’ complaints and leading to decreased sales. It adversely affects your business credibility and trustworthiness. Middle term consequences of concealed fees are unlike the short-term benefits they offer. However, being open and unambiguous in relation to pricing would instill confidence among them while maintaining a good name for oneself over the periods thus enabling your company grow positively into the future.