Jasz
VIP Contributor
It's very important to maintain a good relationship with your customers. The more you can do to keep them happy, the better. Check out some tips on how to do that:
Listen to what they have to say. Don't just jump in and start talking about your product or service. You need to listen first and find out what their needs are before you begin trying to sell anything. This shows that you care about their needs and not just making a sale.
Be polite always and be respectful when dealing with customers. There's no need for rudeness or arrogance when talking to someone who has shown interest in your product/service. If you want them to come back again, then you need to show them respect and consideration at all times.
Make sure everything is clear and easy for them to understand before closing the deal. If there are any details that need clarification or explanation, do it before signing off on anything so that there are no surprises later on down the line when they actually start using your product/service in real life situations (like if it doesn't work as advertised).
Listen to what they have to say. Don't just jump in and start talking about your product or service. You need to listen first and find out what their needs are before you begin trying to sell anything. This shows that you care about their needs and not just making a sale.
Be polite always and be respectful when dealing with customers. There's no need for rudeness or arrogance when talking to someone who has shown interest in your product/service. If you want them to come back again, then you need to show them respect and consideration at all times.
Make sure everything is clear and easy for them to understand before closing the deal. If there are any details that need clarification or explanation, do it before signing off on anything so that there are no surprises later on down the line when they actually start using your product/service in real life situations (like if it doesn't work as advertised).