Is it actually easy to satisfy customers and clients.

CALVINDOL

VIP Contributor
It is actually nothing new that for a business to be successful and to prosper it totally needs the existence of customers and clients . Customers and clients totally plays a very important role in the existence of a particular business organisation and they go a long way in determining how successful a business will be or would not be . A business that encounters great number of customers and clients in a particular day and ensure to satisfy their needs and wants and never disappoint them is considered to be prosperous or is totally on the direction of being successful or prosperous but on the other hand if a business encounters no or low number of customers and clients such business can go bankrupt or even go liquidated . Since we now have full knowledge of why customers and clients is important to a business environment now it is totally important that we ask ourselves "is dealing with customers and clients easy" ? .

Although we call our business patronizes customers and clients yet that does not mean that they do not have feelings , of course they have feelings and the attitude and behaviours differs from each other that is why dealing with customers and clients is totally hard and difficult . A business is more likely to encounter huge number of toxic customers and clients who may not be satisfied with the business dealings and doings.
 

TOZZIBLINKZ

VIP Contributor
In as much as we call our business patronizes customers and clients it is totally also important that we understand that our customers and clients are human beings with different feelings and with different behaviours and also with different reactions to things . And so we do not expect all our encountered customers and clients to be totally and 100% committed and positively affected with all our business doings and dealings with them geared towards their satisfaction and comfortability with the goods and services we have to sell or to render to them . There is a possibility that we may encounter toxic and argumentative customers and clients whose only aim and objective is to cause an argument or quarrel in the business environment .

As a wise and ordain business owner the best thing to do in such situation is to understand that ain't country of toxic customers an argumentative clients is part of a business existence but instead of joining them to add to the heater of the quarrel or argument the best way is to find a way and resolve the issue , that is if the issue is actually resolvable .
 
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