How to readdress a "goods lost in transit" situation.

TOZZIBLINKZ

VIP Contributor
Majority of businesses all around the world try to be effective in their dealings and doing with their customers and clients but most of the time despite their best they usually make mistakes in some of the activities to their customer and client and that is pretty because no one or no business organisation can be hundred percent perfect in its activities. Talking about how to address a situation in which a customer or client goods or services is being lost in transit, or been lost in the delivery process. First of all in such situation, it is best for the business organisation to know that the fault is borne by them, and that is because they are the ones carrying out the delivery process and not a consumer, and having this tip in mind will totally prevent the business organisation from engaging in any unjustified arguments and query with the customer or client. But instead they can begin to find a way to readdress the situation.

First of all they need to find the actual place the goods have been sent to. If they are able to find the actual place the goods are being sent to then it is totally easy for them to issue a retrieval note, for the goods to be retrieved. Second of all, they should prepare all necessary documents backing up the main delivery location of the product, therefore showing the name and address of the customer and client. List of all, they can now carry out the delivery process, for clarity they can ask the client or customer to make a call to clarify that goods or services has successfully been transferred, delivered and received by him or her.
 
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