Mika
VIP Contributor
Reviews you receive on your products and services matter because the quality of reviews and the number of reviews you have on your products and services will determine whether you will sell your services and products. For example, if you have 100 4-star reviews, generating sales will be easier compared to 10 3-star reviews. So, how do you generate good reviews?
Customer Service: Sellers who offer good customer service will receive better reviews even when the customer was not initially satisfied with the product/service.
Shorter shipping time: Customers do not like to wait for the product for a long time, therefore, if you provide a shorter shipping time, you can make them happy,
Free shipping: Yes, free shipping helps in generating positive reviews (even if your product is a little expensive compared to your competitors)
After-sales service: Sending follow-up emails will help you get in touch with the customer and also receive 5-star reviews.
Cheaper selling price: Price does matter.
Higher quality: Quality matters.
Customer Service: Sellers who offer good customer service will receive better reviews even when the customer was not initially satisfied with the product/service.
Shorter shipping time: Customers do not like to wait for the product for a long time, therefore, if you provide a shorter shipping time, you can make them happy,
Free shipping: Yes, free shipping helps in generating positive reviews (even if your product is a little expensive compared to your competitors)
After-sales service: Sending follow-up emails will help you get in touch with the customer and also receive 5-star reviews.
Cheaper selling price: Price does matter.
Higher quality: Quality matters.
