How To Deal With A Conflict In Business Management?

Good-Guy

VIP Contributor
Business management is considered the command center of any business. This is because it is the business management that takes important business decisions and runs the business organization in the proper way. If the business management has issues, then the business decisions are not taken in the right manner. This is why it is always important to have a healthy business management in any mind of company or business. Unfortunately, there comes many times when the business management has conflicts within itself. When such kind of thing happens, the management often faces many issues. As a result of that, the business suffers.

I think usually conflict happens when two people holding the same designation disagree with each other on some manner. Many people would assume that this could be solved by consulting the most senior member in an organization, but what if that person is not available or unreachable? This could cause many problems, as the people would need to take decisions quickly sometimes and this could be risky part in any business. Junior members of the organization could also not do anything most of the time in such scenarios. So what is the best way to deal with such issues?
 

sincerem

VIP Contributor
The management in any business are the superior decision makers. When the business isn't heading to the right direction, the blame centres fully to the management team, and they will simply take the blame, do the needful to correct the issues in order to get going and improve the business stand or position.

If the business too, is heading to the positive direction, the management are the first people applauded, for the success of the business. They take reasonable amount of income during every payment circle of the business or company. It isn't easy to enroll into the management team, but a dedicated worker who works very hard after some reasons can get the node to enroll into the management team through recommendation.

Large scale businesses are the ones that contains all this sort of hierarchy of having the management team, the employees or staffs of the company and non-staffs, which are hired on a contractual basis. Their are some staffs hired on an interim basis, their job elapse, and they simply go back to their duty post where they were employed from. But, it doesn't mean interim workers aren't staff at the time of their contract duration or time.
 
E

eldavis

Guest
In such a case, I think It would be wise to create a body or department that would be in charge of handling cases like this. The senior officials or staffs may not even have the time to attend to such issues.
 

Sotherefore

VIP Contributor
It's not only about two people fighting over a particular position or disagreeing on things but sometimes it could happen as a result of Misunderstanding in a business organisation , it could also be as a result of staff related issue but in all the same every business organisation is expected to settle problems immediately without involving the police or any other law enforcement agency.

Normally a business organisation should be corporate and people with understanding are expected to work in all business organisation because when there is no understanding between employees there's likely to be a problem.

Normally it is the management of the business organisation to make sure that everyone faces his or her responsibility in a business organisation because this is one of the possible causes of problem in most business organisation especially when people don't really know their responsibilities

And also in whatever problem that is arriving in a business organisation it is the management of the business that should be held responsible because they have failed their responsibilities by failing to maintain discipline and orderliness in the business organisation they are managing, troublesome employees she'll always be sacked especially those that can't really interact with others perfectly.
 

btaliat

VIP Contributor
Point of contact is usually point of conflict. There is no way there won't be disagreement in the community of people where we have two or more people, for instance workplace.

When these conflict happens, the next thing is to resolve the disagreement because it is normal to have disagreement, to make it linger is what it bad. The following are ways of resolving conflict at work place.

Mediation can be used to resolve the disagreement thaay ensue in the work place. The manager can come in betwen two factions and resolve the matter for them without aportion blame to any party.

Another way of resolving the conflict is to ask the two sides to say what caused the fight and then try to settle it amicably for them and prevent future occurrence of tjr the problem.

A manager can also change the offices of the wareikg parties. This may solve the matter especially if the two parties always fight when they see each other. Another way is to create a department where troubled minds can easily lodge their complaints.

There should also be award for peaceful workers and there should be no delay justice while the manager is trying to be just while dispensing justice.

If all these methods didn't work, then the manageray introduce stiff punishment for workers that involve in fighting unresolved.
 

Jasz

VIP Contributor
Conflicts in business management are more common than you may think. No matter how well you know a person, it is inevitable that two people will disagree from time to time.

When these conflicts arise, important decisions must be made. It is important to handle these conflicts with care and respect for each other and for the business.

First of all, it is crucial to understand your own part in the conflict. How did it start? Why do you feel the way you do? Is there anything about the situation that needs to change?

It can help to write out your thoughts on why you feel so strongly about a certain topic or decision. Once you have an understanding of how you feel and why, try to imagine what kind of reaction your partner/boss/employee would have if they knew what was going through your mind.

Would they agree with you? Would they disagree? Do they have a different perspective on the issue? When possible, talk to them about their feelings and opinions as well before making any decisions about how to proceed with a conflict in business management.
 

Alexandoy

VIP Contributor
Here is an actual case where a department has 2 assistant managers, 1 male and 1 female. I really do not know the reason why there were 2 of them but I cannot question that company because it is fast growing to be a giant. There was a time that a supervisor got confused with the instruction of the male assistant manager that runs against the previous instruction of the female manager. Well, the conflict between Sir and Ma'am did not escalate because in fairness to them they are avoiding conflict because maybe they know the consequences. In the succeeding days when a conflict would arise the resolution is to follow the first order. So if Sir had given the first order then he would prevail. At least there is compromise that I even said that can be applied to a married couple. When there is differences in the command then the first command is to be fulfilled and the 2nd command to be forgotten.
 

Stena

Member
I think conflicts can not be totally ruled out of the business sphere where you have different people from different backgrounds with different mindsets. The beauty lies in one's ability to resolve arising conflicts amicably within the shortest possible time.
In a business setting, conflicts can arise between partners, employees, employee and customers. In what ways can we manage conflicts in the business sphere?

I think the best way to manage conflicts in a business sphere is through effective an unbiased communication. This is what seems to work best.
My boss was knowledgeable about this, so whenever there was a conflict at work, first thing she does is to call a meeting especially with the parties involved. She would let every one speak concerning the issue and ask for possible ways forward. Finally, she would call for a truce and issue strict warning to avoid a repeated case.
It always worked like magic!
Communication is an effective tool that can be used to resolve conflict. Since we are dealing with individuals with different mindsets, disagreements would always arise. That is why, it would be advisable to sit the parties down and let them speak their mind until they can come to compromise.
This is my opinion.
 

Kendy

Verified member
In business organisations and any other spheres in life, conflict is bound to happen. Conflict cannot be totally eliminated but it can be curbed or manage. Conflict in a business organisation is inevitable and could arise in different situations. It could be from the; negligence of the employer's attitude towards his employees, lack of prompt payment of salaries, decreased salaries, lack of promotion, lack of compensation and fringe benefits, inability to co-operate and encourage teamwork. Conflict can be formed between the employees and the employer. It could be between both employees and it could be also an external conflict. As a business manager, you should be able to resolve conflict even through a technique as negotiation or dialogue it does not have to escalate to a mediation or the use of litigation processes. The ability to resolve conflicts and make decisions would make your employees to see you as a great leader. You should be able to trace where the source of the conflict emanates and try to look for ways in resolving the conflict so that such problem does not occur and overturn the peace of the working environment. Conflict is not bought, it comes from a process of frequent or constant dislike for something. To be a great manager, you should be flexible so you can understand the challenges faced by your workers and resolve it amicably with them.
 
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