Augusta
VIP Contributor
A business do have churn rate which otherwise known as the customer churn which is the rate at which the business customers stop doing business with the business or organization.
So simply It's about the percentage of customers that subscribed and later unsubscribed to the services the business over a period of time
So what are the main reasons for high business churn rate
The first reason might be that the business may be producing a faulty product.
The product might not be as attractive for the price offered by the business
The company might have poor customer service.
it might be about the constant change in the selling price of the products
So simply It's about the percentage of customers that subscribed and later unsubscribed to the services the business over a period of time
So what are the main reasons for high business churn rate
The first reason might be that the business may be producing a faulty product.
The product might not be as attractive for the price offered by the business
The company might have poor customer service.
it might be about the constant change in the selling price of the products