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Why your customer's satisfaction must be your business main goal.
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[QUOTE="Richee84, post: 274098, member: 42448"] In marketing customer satisfaction is the optimal priority and therefore customers are refers to as king. Making customers satisfaction the main goal in a business is very important to the survive of any business. Any business that fail to take it customers satisfaction serious will tend to loose it customers to other competitors who focus more on satisfying their customers better. Business is all about problem solving, a good business owner or entrepreneur identify a particular problem or need of certain people and then provide solution to that particular problem for them. In other words every good business should be design to meet the needs of particular or certain people. When customers discover that they are not longer getting their satisfaction from a particular product or service, they find other alternative that is better and can satisfy them. Any company that refuse to make its customers satisfaction its main goal will end up loosing all it customers and if that happen the company profit will become zero which will be the end of such business. Customers satisfaction should be first in the mind of all entrepreneur and business owner cause the business exist because of the customers it has and without them the company or business can not survive. [/QUOTE]
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Why your customer's satisfaction must be your business main goal.
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