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Why selling and rendering the right and quality goods and services is important.
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[QUOTE="Jasz, post: 231718, member: 61772"] Selling and rendering the right and quality goods and services is important because it is the way to have customer's satisfaction and customer loyalty. Satisfied customers are happier customers. With satisfied customers, you avoid a lot of problems such as negative feedback from dissatisfied people, bad PR etc. Since satisfying customers is difficult to do, some companies tend to cut corners by selling low-quality products or by providing below-average service. But in today's highly competitive market where everyone sells the same product or service, those who can provide excellent products and services will be the ones who will succeed. Customers are always looking for good deals and high-quality products that offer real value for their hard-earned money. One of your goals as a business owner is to build long term relationships with your clients to keep them coming back again and again. One way to build long term relationships with your clients is by delivering the right message, communicating it clearly and concisely, so they understand it properly. It also means making sure that they are able to reach you when they need to do so easily. Another way of building long term relationships with your clients is through excellent customer service, which means ensuring that their needs are always met, even if it might not be easy for you to do [/QUOTE]
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Why selling and rendering the right and quality goods and services is important.
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