Etini
Valued Contributor
Arrogance is synonymous with pride. It is the state of seeing yourself better than others and thereby treating people in a demeaning way. Some people are naturally arrogant and they carry this same character into business. One thing I have come to observe is that no matter how essential your product is and how big the patronage level, if you are arrogant, you would be easily displaced when a competitor shows up.
A guy in my area has been running a viewing center for years. We have boys in my area, so they troop in to watch football in his place. This guy is so arrogant that he can easily walk a customer out just for flimsy issues. He warned some customers not to come to his place to watch football again. People were just managing him because there were no alternatives. The moment another guy just opened his viewing center in the area, within two weeks, no one ever went to the former guy's place. Be humble as a business person.
A guy in my area has been running a viewing center for years. We have boys in my area, so they troop in to watch football in his place. This guy is so arrogant that he can easily walk a customer out just for flimsy issues. He warned some customers not to come to his place to watch football again. People were just managing him because there were no alternatives. The moment another guy just opened his viewing center in the area, within two weeks, no one ever went to the former guy's place. Be humble as a business person.