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What are questions you should ask your customers?
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[QUOTE="Phantasm, post: 335578, member: 94599"] Some of them are: 1. Why did you pick our item? 2. How happy are you with our product or service? 3. What do you want us to improve on our product/service? 4. Have you referred anyone else to our product/service? If yes, why? If no, why not? 5. How frequent do you consume our products/services? 6. Which challenges have you experienced in your usage of the same? 7. Did you ever use any other similar products/ services before? If yes then how does ours compare as per your views? 8. What is your preferred mode of contact for communicating with us as a company? 9. On a scale of 0-10 how likely are they to retain using our products in future. 10. Any other comment about your experience with this good or service that wasn’t mentioned above. With these questions businesses will be able to gather useful insights from customers regarding their feedback and make better decisions thus enhancing overall customer satisfaction levels through improved experiences with these businesses [/QUOTE]
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What are questions you should ask your customers?
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