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"The Customer Is Always Right" Agree or Disagree?
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[QUOTE="btaliat, post: 216830, member: 26390"] Many people that commented before me have already done justice to the saying. We should look deeper to the meaning rather than trying to judge it superficially. No one is infallible, meaning customers can be wrong. But the actual meaning is that all business owners need the opinions of the customers. When customers express their feeling, it doesn't necessarily mean they are condemning us but they are asking us to improve. They may be wrong most time about their perception towards the product they may be condemning, we don't need to get angry at them but rather try to make them feel at ease and furnish them with the right information. [/QUOTE]
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"The Customer Is Always Right" Agree or Disagree?
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