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Business strategy
Reasons to avoid adopting hidden charges strategy in business
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[QUOTE="Leah Kelvin, post: 344765, member: 106815"] Various ways exist in which implementing the hidden charges strategy could be detrimental to your business as well as its reputation. For instance, such additional expenses can ruin the consumer’s trust, diminish customer loyalty and invite badmouthing, litigation from concerned customers. The method of billing may become complicated eliciting customers’ complaints and leading to decreased sales. It adversely affects your business credibility and trustworthiness. Middle term consequences of concealed fees are unlike the short-term benefits they offer. However, being open and unambiguous in relation to pricing would instill confidence among them while maintaining a good name for oneself over the periods thus enabling your company grow positively into the future. [/QUOTE]
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