Haypril
Active member
Global com company popularly known as Glo is a multimillionaire establishment owned by a prominent person in Nigeria known as Wale Adenuga.Glo happens to be one of the few mobile network provider in Nigeria.
Most persons in the country has chosen to refer to the network as 'old people's network'. Although Glo is one of the leading mobile network provider with the cheapest browsing data in the country. But In time past and present, Glo has failed to meet up to the customers demands in terms of quality services during calls and internet browsing. In the month of January 2021, the failure in their network caused a lot of fear and panic among it's users. Most of the network users thought their sim card has been blocked by the federal government because of not linking their NIN to the number. And this same network issue presented itself some hours ago.
I think Glo should give any form of incentives to appreciate the patient of their customers.
Questions open for discussion;
1. Do you think glo will fold up in the nearest future for lack of customers?
2. How should Glo compensate their customers?
Most persons in the country has chosen to refer to the network as 'old people's network'. Although Glo is one of the leading mobile network provider with the cheapest browsing data in the country. But In time past and present, Glo has failed to meet up to the customers demands in terms of quality services during calls and internet browsing. In the month of January 2021, the failure in their network caused a lot of fear and panic among it's users. Most of the network users thought their sim card has been blocked by the federal government because of not linking their NIN to the number. And this same network issue presented itself some hours ago.
I think Glo should give any form of incentives to appreciate the patient of their customers.
Questions open for discussion;
1. Do you think glo will fold up in the nearest future for lack of customers?
2. How should Glo compensate their customers?