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Listen to your Silent Customers too
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[QUOTE="Kennysplash, post: 71231, member: 26385"] It is true that there people that patronise you and then disappear, but there should no such thing as silent customer or what did you call it. Me particularly, if I make a purchase I always give feedback when necessary whether it is favourable or not. It is a way of getting back to the vendors about their products and services, which is a good thing to do. They will see where they are lacking and find ways to improve. But if I just disappear they would not know what is wrong. We are not the same and we see things differently, what i see maybe different from what they see. So if I tell them how I feel about their products and services I am helping out their business. [/QUOTE]
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