CALVINDOL
VIP Contributor
As the business owner or business manager selling and rendering goods and services to customers and clients it is expected for you to have full knowledge of the kind of goods and services in which you said and render to members of the public. It is absolutely so sad and never congratulated to see how much equity of business owners who sell and render goods and services not having full knowledge of the kind of goods and services in which they sell and render, and this usually lead to customers and client means using a particular product being recommended by a particular seller. Customers and clients may ask questions on how a particular product or service is being used and you will be in the business product seller not knowing what the product does can totally mis-inform the client or customer.
For example in a chemist shop, a customer may want to buy a particular drug and it is expected for you to know what this drug does or does not do. And you not having full knowledge of the usage of this particular drug may prescribe the drug to the customer wrongly. And we know wrong usage and misuse of drugs can lead to so many devastating consequences, some of which include death. This is not only applicable to drug selling business even a grocery store seller can mis-inform a customer on the usage of a particular grocery product for example body cream, and we know wrong usage of some body creams can lead to skin inflammation and irritations. So this makes it very important for you to be informed about your business products and how they are used.
For example in a chemist shop, a customer may want to buy a particular drug and it is expected for you to know what this drug does or does not do. And you not having full knowledge of the usage of this particular drug may prescribe the drug to the customer wrongly. And we know wrong usage and misuse of drugs can lead to so many devastating consequences, some of which include death. This is not only applicable to drug selling business even a grocery store seller can mis-inform a customer on the usage of a particular grocery product for example body cream, and we know wrong usage of some body creams can lead to skin inflammation and irritations. So this makes it very important for you to be informed about your business products and how they are used.