Menu
Home
Advertise
Forums
Search forums
What's new
Unread posts
Latest activity
Earn Money
Review Website/Apps
Passive Income
Money apps
Paid Survey
Stock
Forex
Real estate
Paid to write
Social Media Monetization
Crytocurrency
Bitcoin (BTC)
Ethereum (ETH)
Crypto Exchange
Mining
Crypto Faucet / Airdrops
Binance
Business
Business strategy
Funding a business
Marketing
Digital Marketing
Social media marketing
Email marketing
Brand management
Personal Finance
Money Saving
Personal loan
Retirement
Debt help
Savings for Students
Tax relief
Insurance
Car Insurance
Life Insurance
Liability Insurance
Home Insurance
Health Insurance
Disability Insurance
FAQ
Log in
Register
What's new
Search
Search
Search titles only
By:
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Money Making Forums
Marketing Forums
How to react to an angry customer or client!
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
[QUOTE="PICKFORD, post: 207333, member: 37913"] Putting the customer first has been one of them main activity of an entrepreneur and a businessman, but truth be told it is not always easybut no matter how hard you try to keep your customers things will always go wrong from day-to-day. when a customer become angry in your place of work as a result of long service or any other thing like that it is an opportunity to learn and is also an opportunity to make a positive response. Complainant is not a bad thing actually it is a means in which customer service team improve and provide satisfaction to the number of customers they have. Below are various ways in whichentrepreneurs and businessmen as well as employees can handle an angry customer or client. 1. Apologize: First of all you have to apologise to the client or the customer for his or her complaint this will go a long way as to come there client or customer down and from there you can hear his own side of the story and see ways you can address the matter the right way, an apology who proved to the customer that you care and you understand his frustration also prove to the consumer that you are professional and confidence in your work. 2. Maintain a calm tone and voice: when dealing with an angry customer who is ranked in around you may be tempted to much with his own voice and tone but rather the best thing to do is to maintain a calm and normal voice this will show that you are not taking his complains the wrong way but what are you understand the matter and is able to handle the matter professionally. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Money Making Forums
Marketing Forums
How to react to an angry customer or client!
Top