How to increase repeated customers in business

[Augusta]

Doing well in business will need you increasing your repeated customers. Repeated customers are those buyers that come back to patronise your business again and again. They are more than loyal customers, they are like the backbone of the business. You can keep increasing this kind of buyers for your business so you have to be intentional about the different things you do to keep turning regular buyers to repeated customers. So what are things you should intentionally do.

You need to finds ways to always reward repeat customers

Work on giviing excellent customer care service.

Act on customer feedback and communicate with them effectively about their concerns

Build on customer experiences and continue to give them memorable ones.

 

[Mika]

Let me ask you one simple question, do you go to the same seller to make a purchase again? When do you go to the same seller, what are your reasons? Well, it is very likely that you received a great product and they offered a great customer service, right? The same rule applies to businesses as well. If you want repeat customers, you need to sell a great product and your should also offer a great customer services. Offering competitive prices for the product is also a good way to have repeat customers