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Business strategy
How to avoid running your business in a bait and switch style
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[QUOTE="Phantasm, post: 345020, member: 94599"] A business that operates on a bait and switch strategy will erode consumers’ confidence, taint the reputation of the organization and lead to legal actions. To prevent this, businesses must be visible, truthful and all-inclusive in their products, services as well as prices without hiding anything. Moreover, managing customer expectations honestly adhering to promises made should be done by any organization. In addition to this, training staff members about ethical practices and gathering opinions will help stop unethical acts. The owners of firms should see to it that workers comprehend the policies or procedures along with codes of conduct regarding interaction with clients. Furthermore, by constantly obtaining feedback from customers concerning their experiences would enable them (businesses) to learn more about what is happening on the ground and make necessary adjustments. [/QUOTE]
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How to avoid running your business in a bait and switch style
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