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How to avoid being frustrated by toxic customers
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[QUOTE="moneyteam, post: 233041, member: 74799"] First, it's important to remember that not all customers are toxic. In fact, the majority of customers are reasonable and pleasant to work with. However, every business will inevitably encounter a few bad apples, customers who are rude, demanding, or just plain difficult. So how can you avoid becoming frustrated by these toxic customers? Here are a two tips: 1. Stay calm and collected. No matter what the customer does or says, stay professional and polite. If you start to get angry or frustrated, take a break from the situation until you can regain your composure. 2. Set boundaries. If a customer is crossing the line, let them know in a polite but firm way. [/QUOTE]
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