Alexandoy
VIP Contributor
There is a vegetable store in the market that has a cute way of connecting to their clients. The style of selling is you put the vegetables you chose in a basket and bring it to the attendant who will put a price on each item. When the total is read in the phone (they use that as the calculator) the attendant will whisper the discount. An example is the bill amounts to 235 and you will hear the whisper that you are being charged for 230 only. That is a very small amount but with the manner that it was announced you would feel that it was a secret. At first I didn't mind but on the next time that I was given a discount I already appreciated it because of the manner that the attendant is like giving me a preference or showing the favoritism.
Those small acts can really help the business. Another style is when the sales attendant calls me by my name. That makes a big difference because even if I am a new customer I would instantly feel at home when someone would call me Uncle Alex. That kind of sales person is an asset to the business.
Those small acts can really help the business. Another style is when the sales attendant calls me by my name. That makes a big difference because even if I am a new customer I would instantly feel at home when someone would call me Uncle Alex. That kind of sales person is an asset to the business.