Different type of customers to expect in every kind of business.

TOZZIBLINKZ

VIP Contributor
The existence of customers and clients in business organisations is definitely the means in which a particular business or commercial Enterprise is able to make profit as expected or planned. Every business owner wishes for his or her business to drive as much customers as expected. Unfortunately not all these customers and consumers to a particular business are there to patronize the business products, some are there to perform other activities far away from purchasing the business products. Below are some of the different customers to expect in every kind of business:

* New/normal customers: the first batch of customers who come to patronize a business or to seek enquiry about what the business does, possibly during the initial stage of the business establishments are known to be your normal or new customers. However, the ability of these new customers and clients to keep patronizing the business is based on probability, and on how the business is able to meet their needs and wants.

* Potential customers: potential customers are those customers who have given to you their loyalty and trust as a result of you being able and capable to satisfy their needs and wants through your business products and services. The effectiveness and the high quality of your business products is definitely the key to having long-lasting potential customers. Customers of this category rarely argue or bargain about the prices of goods and services in which a particular business renders or sell. Finally customers of this category are usually rich and wealthy.

* Angry/Argumentative customers: argumentative and angry customers are those ones who are more likely to be upset, however they are more likely to quarrel with the business owner or manager possibly as a result of unsatisfaction. However it is necessary that the business manager or owner never take sides in such heated arguments, as it may lose his or her reputation when such argument leads to either a fight or other violence acts.

* Discount seeking customers: this set of customers are concerned with seeking discount in every business they come across. However individuals of this kind of customers are low or minimal income earners. Most of them are more likely to spend much of the time bargaining on the price of goods and services.
 
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CALVINDOL

VIP Contributor
Funny enough you are able to explain the four main type of customers any kind of business can possibly encounter. However the only important to our argumentative and quarreling customers and clients. Argumentative and quarreling customers and clients are those customers and clients who only see trouble and quarrel in a business environment and most importantly customers of this category are so hard to please. Just like you mention it is necessary that a business manager or the business owner do not take side with this argument or fight, as it may entirely ruins his or her reputation.

How is the dealing with argument active and quarreling customers and clients successfully and effectively is by listening to their cause of argument. By listening to their cause of arguments you will be able to make necessary changes in order to make sure that they are needs and wants are being satisfied. Most of the time in business, because of argument between employees and customers could just be a little misunderstanding that will definitely need a third party such as the business manager to come in and settle.
 

Axis

Banned
In all types of customers mention and explain above, all type of businesses are more likely to encounter I just argumentative customers. These customers are not going to better manage the business organisation but rather they are there to oral and argue with the business owner of the business manager him or herself. Argumentative customers and clients always very hard to please that is why every action taken by the business manager or a business owner to please this kind of customers are always in vain. However it is necessary in our business owner or manager never give into a qurrel or argument, as it may lose the reputation of the business owner or business manager.

The business manager must be ready to listen to what is their business customers or clients cause of arguments or quarrel so that he or she can make necessary actions to suit and to stop the the quarrel. This is definitely have business owners and business managers should behave.
 
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