Different real ways to get feedback from customers

[Augusta]

it is always good to get feedbacks from customers that have patronise periodically.This is to help you know how you are faring with your customers and know what they want and how you can go about to satisfied them
They are many ways by which you can get feedback from your customers and they are:


Customer feedback surveys.
You can have a typed and self framed questions in a form of a survey for customers to filled out.

Email and customer contact forms. .You can also email your contact forms to the customer to get their feedback on the products bought.

Usability tests and Exploratory customer interviews.
This is another avenue for getting real feedbacks from customers. Have a little exploratory interviews with the customers.
There can also be feedback from customers on Social media,On-site activity via analytics and even Instant feedback from the business website. Getting feedbacks from customers is very necessary for business growth.

 

[Holicent]

Feedback is the best way to improve your product. There's a lot of ways to get feedback on your product, but we're going to focus on the most popular ones.

Here are the different real ways to get feedback from customers:

Customer support

This is probably the most common way of collecting feedback from customers, and it's also the easiest way to get started with it. You can ask customers questions about their experience with your product, or you can just ask them directly if they have any problems or questions.

Customer reviews

You can also ask customers for their thoughts on your product by asking them for a review on Google, Yelp or other online platforms like Amazon. This will help you understand what people think about your product, which can be valuable information when planning future improvements or making new features available.Ask for feedback — don't assume that your customers know what they think about your product.

 

[Jasz]

You can get feedback from customers in many different ways. Here are some of them:

1. Ask for it. If you're developing a new product, ask customers what they think of it and how they use it.

2. Have a customer satisfaction survey. This is the easiest way to get feedback, but it can be more time-consuming than other methods because you have to send a survey out to all your customers and then analyze their responses and make changes based on them.

3. Get customer testimonials by asking people who have purchased your product to write reviews or share their experiences on social media platforms like Facebook or Twitter.

4. Ask for referrals from satisfied customers who recommend products or services that work well for them (and maybe even give you some recommendations).

5. Listen — when customers ask questions, listen carefully and answer them honestly. If there is something that needs changing in the product or service, make sure it gets done right away.

 

[Lens1000]

Getting the relevant feedbacks from the customers enables us to comprehend the motivations underlying people's actions. It will address so many questions like Why do users use one feature three times more frequently than another? Why do the majority of your clients give up on making accounts at this point? Or what makes users of your product stop using it altogether ? It will aid us to get a much clearer picture of what's happening when we compare customer input to what our analytics are showing us. Once we have this knowledge, we will be able to solve issues and seize opportunities. One of the things that could enhance productivity of a company is to earn experience on how the brand is performing in the market. The only way to get the necessary information on how a particular brand is functioning in the market is through seeking questions form the end-users.