raaman
Valued Contributor
Customer service on Social Networks.
Whatever business you intend to do, you need to value the customer and respect them. There is no business that has a worse image than the one that does not respond to the customer’s questions or comments on Social Networks.
If you use the customers as part of your digital marketing strategy, then you must take maximum care of those customers in order to progress in your business. As otherwise, more than helping you, the customers may harm your business a lot.
In addition to promptly replying to the queries of the customer, you must do so in an appropriate tone and polite manner depending on your buyer persona, and in the shortest time possible.
Whatever business you intend to do, you need to value the customer and respect them. There is no business that has a worse image than the one that does not respond to the customer’s questions or comments on Social Networks.
If you use the customers as part of your digital marketing strategy, then you must take maximum care of those customers in order to progress in your business. As otherwise, more than helping you, the customers may harm your business a lot.
In addition to promptly replying to the queries of the customer, you must do so in an appropriate tone and polite manner depending on your buyer persona, and in the shortest time possible.
