Customer service! as one reason people patronize online stores.

[CALVINDOL]

One of the main reasons why majority of people love to patronize online stores than to offline stores is that customer service is more effective an active online than offline. And that is possibly due to the fact that buying items from online stores is more quicker and more safer, and another reason is because the sellers do not come in close contact with your customers and clients and all what they see is a form field by the customer on what he or she wants and need and in order for them to make expected sales and profit they will do their utmost to satisfy the needs and wants of that customer even if it's just one person. On the other hand offline stores may not necessarily have efficient customer services and that is because they have visible close contact with their customers and clients and most of the times offline businesses usually give more of their attention and more of their transparency to clients and customers who are high income earners.

And so in other to not stand the embarrassment, of having to buy something from an offline store, it is best and more better to purchase it online if possible. There have been so many complains made by customers and clients of most businesses concerning customer service of offline businesses declining in its efficiency these days. It shouldn't be so, that is why offline business owners should strive up the efficiency of their business customer service.

 

[TOZZIBLINKZ]

Many business clients and customers are so much obsessed with customer service and in fact that is absolutely one of the things that make them feel conducive and to feel at home which one is in a particular business organisation. If we were to reason rationally we can totally see that no one would want to patronize a business that does not want him or her to feel satisfied and conducive while doing so. Yes it is totally correct to say that most people patronize online marketing platforms because of their effective and good customer service and that is because most online stores sellers do not have close contact with their customers and clients and so they are unable to tell which one is high income earning or which one is low income earning, are they always endeavour to do their best to give to each one of them their expected wants and needs.

If it were to be offline business patronage, there could be a possibility that customer service may not be as effective as expected, due to the fact that customers and clients have visible close contact with the seller of the business goods and services and so the sellers of the business products or goods and services are able to randomly eye-check each customer and client.