btaliat
VIP Contributor
Customer service are those services that a business owner render in order to retain existing customer or make new customers. It is the pivotal point of businesses.
There are types of customer service. All these aim at the same direction. What they want is to make sure that customers keep on trooping which is the major aim of any business owner.
Pre customer service include those activites done customers even before they become customers. A business owner can try to persuade intending customers by words of mouth or even sharing of flyers.
After sale service is to retain existing customers. This can be done by checking on existing customers and seeking their opinions on the goods that they bought.
Promo can also be done as well in order to make sure that the customers feel being recognized. When we do promo like slash of price, reducing discount and other means of enticing customers.
Which other do you know?
There are types of customer service. All these aim at the same direction. What they want is to make sure that customers keep on trooping which is the major aim of any business owner.
Pre customer service include those activites done customers even before they become customers. A business owner can try to persuade intending customers by words of mouth or even sharing of flyers.
After sale service is to retain existing customers. This can be done by checking on existing customers and seeking their opinions on the goods that they bought.
Promo can also be done as well in order to make sure that the customers feel being recognized. When we do promo like slash of price, reducing discount and other means of enticing customers.
Which other do you know?
