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Business Ideas Forum
Building and strengthening customers to business owners relationship.
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[QUOTE="Holicent, post: 256720, member: 76163"] You can actually achieve this through customer's satisfaction and how do you achieve this? 1. Be honest with your customer, even when you don't have to. 2. Be available to your customers at all times, even if you're busy. 3. Listen to what your customers are saying and understand what they mean when they say it. 4. Show that you care about your customers by being honest and showing that you value them as people, not just as customers. 5. Offer fair prices for products and services that are comparable to other companies' offerings in your market area (but not so low that customers won't feel comfortable buying from you). 6. Offer competitive pricing on products and services that are different from competitors' offerings in your market area (but not so high that customers won't feel comfortable buying from you). 7. Make sure that any policies or terms of service are clearly explained before the customer makes a purchase decision and this information is easy to find online or upon request from anyone within the company who handles customer service issues." [/QUOTE]
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