Building and strengthening customers to business owners relationship.

CALVINDOL

VIP Contributor
There is actually a cordial relationship that usually exist between a business owner and his customers or clients , it is absolutely accurate and correct to emphasize that not all business owners actually look for a way to make this cordial relationship to exist between them and their customers and clients . The happiness and the satisfaction of your customers and clients totally depends on you as the business owner who they are patronizing and the inability to make them feel happy and comfortable patronizing you simply means that your business profit and income is totally at stake . A partial business owner is totally playing with fire in his business , this is because there is absolutely no one that love to be treated as trash and even as the business owner only gives your attention to customers and clients that are considered to be wealthy and which thereby negating their low-income earn clients and customers you are totally breaching the relationship and the reputation that they had to work you and you can as well lose their loyalty to your business and towards you .

To strengthen the relationship between you as a business owner and towards your customers or clients it is best advised to show your gratitude for them patronizing you , and one of the ways to do so is by probably giving them a free gift as a sign of gratitude for them patronizing you .
 

TOZZIBLINKZ

VIP Contributor
You are definitely right when you mentioned that there should be a cordial relationship between a business owner and his clients or customers and the absence of this cordial relationship simply means that the customers or clients reputation towards the business owner and towards the business controlled by the business owner absolutely have no meaning and sense . It is the duty of the business owner to say that he become more acquainted with his customers and clients in order to win their loyalty and trust in this way the clients and customers will have no other person to patronize possibly if they are in need of a particular product or service they will always come to that particular business owner so as to patronize him or her . That is absolutely one of the vision of a business owner to what his business a business owner wish for his business to prosper and for his business to prosper he indeed need patronage from members of the public .

Building cordial relationship with your customers and client is absolutely one way to earn their loyalty and patronage you as the business owner must endeavour to be self controlled and district so as to satisfy and made comfortable the wants and needs of our customers and clients .
 
E

eldavis

Guest
One of the best ways to build a customer and business owner relationship is mainly true customers satisfaction and reliability. Customers are looking for someone that they can trust and rely on to deliver their jobs and services when expected. If you are able to do this, you have completely gained their trust, and they would keep coming back. The reason why most customers do not go back to a particular store is simple cause they where not satisfied either with the goods and services rendered or the customer service.
 

Jasz

VIP Contributor
It's important to build and strengthen your customers to business owners relationship. Business owners are always looking for new ways to grow their companies, and the best way to do that is by building relationships with reliable customers who are willing to help you along the way.

You can start by asking them what they need from you, and then offering them a solution. You might offer free shipping, or a lower price on certain items. You can also give them special deals when they buy in bulk.

But don't stop there! It's important that you continue to provide value for these customers throughout their relationship with your company. Ask them how things are going, or send them emails about upcoming events at your store—these small gestures show that you care about their business as much as they do yours.
 

Holicent

VIP Contributor
You can actually achieve this through customer's satisfaction and how do you achieve this?



1. Be honest with your customer, even when you don't have to.

2. Be available to your customers at all times, even if you're busy.

3. Listen to what your customers are saying and understand what they mean when they say it.

4. Show that you care about your customers by being honest and showing that you value them as people, not just as customers.

5. Offer fair prices for products and services that are comparable to other companies' offerings in your market area (but not so low that customers won't feel comfortable buying from you).

6. Offer competitive pricing on products and services that are different from competitors' offerings in your market area (but not so high that customers won't feel comfortable buying from you).

7. Make sure that any policies or terms of service are clearly explained before the customer makes a purchase decision and this information is easy to find online or upon request from anyone within the company who handles customer service issues."
 
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