raaman
Valued Contributor
Having satisfied Customers
Your customers must focus all of your brand's online marketing actions. Building loyalty is as important as attracting new ones and that is why you must reward them with something exclusive. In addition to special offers and promotions, you must make them feel that you are there and if you achieve that presence through exclusive channels, they will be very grateful and it will be difficult for them to abandon you.
A very widespread and effective idea to build customer loyalty is, for example, creating a private group on Facebook with all the users of a certain product to provide greater support and resolve questions. Having satisfied customers will ensure that they continue to trust the brand and will bring back those who had stopped being so.
Your customers must focus all of your brand's online marketing actions. Building loyalty is as important as attracting new ones and that is why you must reward them with something exclusive. In addition to special offers and promotions, you must make them feel that you are there and if you achieve that presence through exclusive channels, they will be very grateful and it will be difficult for them to abandon you.
A very widespread and effective idea to build customer loyalty is, for example, creating a private group on Facebook with all the users of a certain product to provide greater support and resolve questions. Having satisfied customers will ensure that they continue to trust the brand and will bring back those who had stopped being so.