Why the Long-Term Relationship is More Important Than Short Term Sales

[shehan anthony]

What is a mailing list to you? If you think of your mailing list as something that you can use in order to promote your products and try to get sales, then you may be missing out on the true potential of this incredible asset.

In reality, a mailing list has much more potential than just a means of selling and if you know how to get the most from it, then it can be the difference between being a small website and a huge, international brand.

The reason for this is simple: mailing lists allow you to build a more meaningful and more personal relationship with your readers than any other form of marketing. This is a form of marketing that allows you to communicate directly with each subscriber, right inside their inbox. Your messages will be rubbing shoulder with messages from friends and family and what’s more important still, is that you’ll be able to actually get responses as well.

How to Think of Your Mailing List

To get the most from your mailing list, you need to change the way you think about it and the way you approach it. That is to say that your mailing list is something that you will use in order to open up the lines of communication with the ‘insiders’ in your group. These are your truest fans and in that way, they almost have some level of ownership over your site. They’re a part of a movement and they’re there to contribute their ideas and suggestions as much as they are there to buy from you.

So, write to your mailing list as though they were your friends or your business partners. Let them know what’s new for the brand and ask for their input. Most importantly: when they respond, write back.

By doing this, the recipients of your mailing list will feel as though you really care about them and as though they can really trust you. This not only makes them much more likely to buy from you in the long run but it also turns them into ‘true fans’.

And if you’ve ever read the book 1,000 True Fans, then you’ll know that it only takes 1,000 such followers in order to accomplish global success. True fans are fans that will share your content, that will spread your message and that will read every message you send. This is much more valuable than making a few direct sales!


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[Setho]

There are some businesses that repeat buying is actually very very important and it is something that should be at the top of your affairs. This is a reason why from the first impression to your marketing has to be top notch so that you will not be losing customers at a regular rate.

 

[Holicent]

The most important thing you can do is make sure you are in a long-term relationship with your customers. When you're just starting out, the sales volume is going to be low and there will be a lot of pressure on you to make that first sale. But if you want to succeed as an entrepreneur, it's important to remember that making money from sales is only one part of the equation. You need to be able to stay in touch with your customers over time so that they feel like they have a relationship with you and trust that when they buy something from you, it's going to be good quality and that they'll get what they need at a reasonable price.

If your customers are buying things from you because they like your brand or trust that they'll get good service and quality products, then they're going to keep coming back again and again.