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Why Attend Customer Needs/Complaints In your business?
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[QUOTE="Yusra3, post: 336616, member: 31907"] Paying attention to customer issues and complaints is essential for any business because customer is the blood of your firm. Loyalty is created when you meet customers' needs, so they will keep coming back to buy from you and recommend you to others. Responding to complaints rapidly and perfectly makes disappointed customers happy and shows you appreciate customer loyalty. Not listening to complaints and needs will lead your customers to other providers who work for them better. Businesses that are consumer-oriented and pay attention to customer communication manage and resolve issues in a timely manner get reputations of great customer service that grow through return business and referrals. [/QUOTE]
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Why Attend Customer Needs/Complaints In your business?
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