When should you consider firing a commercial property manager?

[Jasz]

When you first hire a property manager, it's important to establish the relationship as a long-term one. You want your commercial property manager to be available for emergencies and offer good advice on how to maintain your building or office. When you feel like your relationship with the property manager is about to end, here are some signs that it may be time to fire him or her:

Your commercial property manager has not been responsive when you have called with questions or concerns. This could mean he or she is ignoring calls or emails and failing to return them within 24 hours.

You notice that the property manager is using excessive amounts of time on social media sites, especially those focused on real estate. He or she may be posting pictures of himself with other brokers and agents, which can make you feel like they're trying to recruit new business while neglecting his or her duties as your property manager.

You find out that the commercial property manager is charging you an hourly rate but hasn't been performing any services for you in exchange for payment.

 

[Holicent]

The good news is that it's not a difficult decision to make. You don't want to be stuck with a commercial property manager who's not up to the job, after all. But what if you're not sure if your commercial property manager is the right fit for your company?

Here are some questions you should ask yourself before firing a commercial property manager:
Is the manager doing what they were hired to do? A great way to gauge whether or not you have an effective commercial property manager at your company is by asking them if they're doing what they were hired to do. Are they meeting deadlines, keeping track of expenses and accounting for cash flow? And are they keeping in close contact with you and other members of your management team? If the answer is no, then it's time for a change.

Does the manager have experience managing properties in similar situations?
There's no substitute for experience when it comes to managing properties — especially ones that are similar to yours. That's why it's important that whoever takes over as your new commercial property manager has experience managing properties similar to yours. It'll allow them to understand what works best in your industry and how best.