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What to do for retaining customers
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[QUOTE="Etini, post: 284007, member: 90141"] There are so many things you can do to retain your customers. Some of them are very litle things that you can easily overlook but they have proven to be effective in retaining customers. One of the most important ways of winning a customer over is to be polite. Some business persons are very rude such that anytime they say something, one customer is gone. Customers are emotional people and appealing to their emotions would retain them. Another thing is to offer after sales services. When you don't undertake after sales service, the cutomers might feel used simply because you are not checking up on them. Call your customers. Try to establish some kind of bonds with them. This would surely make them to stay. Another thing is to do promos and discounts. By so doing, customers would stick around with hope that they would get to win the promo offers. I think with this, you can retain your customers. [/QUOTE]
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