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What has been your worst experience with any banking institution
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[QUOTE="Kendy, post: 220783, member: 63869"] I have encountered so many negative experiences with banking institution. Most banking institutions are just leveraging on the intelligence of their customers. My savings get deducted at odd times and without a debit alert to the effect. When I call their customer care service, all they do is apologize without refunding the money because they will definitely find an excuse to give. The worst experience I had which broke the camel's back was when there was a decree of government stamp duty charges but the banks took the opportunity to deduct frequently customers money and this was during the time of covid-19 pandemic. The financial institution I bank with, had made some donations to the federal government and we presumed this was the reason for the constant slash of our money. In a space of six hours interval, I was debited more than six times, and I thought it was only me, when I went to their online platform so many customers kept having the same complaint. The law was only meant for an inflow of a certain amount of money but in this case, whether you made a transaction or not, they kept deducting money aggressively. This just shows that the banks do not even care about their customers welfare, even when they give some interests, they would still turn around and remove it. [/QUOTE]
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What has been your worst experience with any banking institution
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