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What does an excellent customer service entail?
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[QUOTE="Holicent, post: 342642, member: 76163"] So many things can go wrong or right depending on how you treat your customers, don't think your products are top notch so you don't care about your customers. People don't want to buy from where they won't be valued even while they give you their money. If they don't buy, you don't sell and there are countless places they can buy from. So before you choose to be on a rough part with your customers, think about the money, think about your business sustainance. [/QUOTE]
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