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What constitute a good customer service.
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[QUOTE="Etini, post: 289281, member: 90141"] A good customer service is able to solve problems and bring the most relief to the customers. It is important for a serious business to have a good customer care department. It might be the bridge that would connect your services to your customers and build brand trust and loyalty. I remember walking into a bank someday to make an enquiry and the way Inwas treated by their customer service made me to open an account in a bank that I previously detested. That's why every organization has to put in much into building a robust customer service department. A good customer service is patient with their customer. They are not rude and saucy. I have been to an organic where everyone complains of their customer care department because they are saycy and rude to customers. At the end of the day, such an organization would lose patronage and have bad faith. [/QUOTE]
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