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What are common customer service mistakes?
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[QUOTE="Good-Guy, post: 335550, member: 29109"] There are many people who do realise that serving the customer is one of the main things you must do when it comes to conducting any kind of business. You must strive and try your best to make sure that customer gets satisfied. Customers are the backbone of our business. Moreover, it is also our moral responsibility to make sure that our customers are always happy. However, there are many mistakes made by many businesses when it comes to customer service, so what are they? [B][I]You think serving the customer is just a chore[/I][/B] This is one of the main mistakes many businesses make when it comes to serving the customer. You think that serving the customer is just a mere job that you need to do. if you want to make your business successful, then you must make sure that you are serving the customer in a diligently manner. [B][I]You do not respond to customers[/I][/B] This is also one of the main things that you must need to address. You must always respond to customers whenever they need your help. This may also involve helping them through various means. You must establish various modes of communication such as mailing, phone support, and other kinds of services that may enable your customers to reach you. So, what are some other common mistakes businesses make while serving the customer? [/QUOTE]
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