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Tips for Effective Conflict Resolution at Work
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[QUOTE="Phantasm, post: 333118, member: 94599"] The significance of effective conflict resolution cannot be overstated when it comes to workplace that is both productive and positive. And handle conflicts best, address issues early, foster open communication, practice active listening, stay calm and focused on the issue at hand, find common ground with others, use “I” statements, seek understanding from each other, explore solutions together with others, establish clear expectations for each other as well as ourselves; involve a neutral third party if necessary; and follow-up on the matter. A third party who is unbiased can help in resolving conflicts especially if the case is unresolved., train them in conflict resolution skills. Document this resolution and encourage positivity in your workplace culture. Open communication; active listening; maintaining composure; focusing on the issue; seeking common ground; using “I” statements to express their perspectives without blaming others; trying to understand each other’s viewpoints toward finding possible solutions that satisfy both parties’ needs for instance through compromise or negotiation.; establishing clear expectations and accountability so everyone knows what they are supposed to do.; involving an objective mediator where necessary.; following up on this matter. Train your employees in conflict resolution., document resolutions for further reference purposes. It encourages a good work environment that discourages such actions. Essential practices for creating a harmonious work environment include open communication, active listening, maintaining composure even under pressure situations and staying focused only on relevant issues at all times. In addition to this it is crucial that we resolve conflicts promptly by addressing them immediately after they arise otherwise they will just escalate thus becoming threats to our working relationship with our colleagues as well as affecting our health negatively. Strategies like promoting open communication among employees which involves encouraging trust amongst workers hence leading to increased employee commitment towards the organization’s goals. Consequently organizations can adopt these strategies which will go a long way to create an atmosphere of harmony which eventually promotes employee’s welfare and productivity levels. [/QUOTE]
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