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Business strategy
The most important element in the business is the customer base
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[QUOTE="Jasz, post: 206947, member: 61772"] In business, you are judged by your customers. The better they are, the more potential referrals you will receive and the less of your time you will have to spend on sales. Customers who are ready to make a purchase or always appreciative of your products and services will certainly give your company a good reputation among others. Customers can elevate or bring your business down based on the recommendations they make. If you please a customer today, there is a tendency you get 10 more customers through them. But if you have issues with one, there is a tendency you lose 50 customers through them. You should know what your customers want. From the packaging to the advert, to the way you welcome them to your business, your packaging etc. You should treat every customer very well and learn to settle every issue amicably. Obviously , you can't patronise yourself, you should have tolerance, though you should have rules and regulations, policies binding your business so you don't take every shit a cheat throws at you. Lastly Always ask your customers opinions on how they want your product to look like from the opinions you should know what to add and subtract. [/QUOTE]
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The most important element in the business is the customer base
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