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Business strategy
The Major Components of Well-established Customer Relationship
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[QUOTE="Ayuba Ernest, post: 250582, member: 70169"] There are five key components that are essential to a well-established customer relationship. The first is trust. Customers need to trust that you will always have their best interests at heart, and they need to feel like they can rely on you. The second is communication. Customers need to feel like they can reach out to you whenever they have a question or concern. The third is consistency. You need to be consistent with your customer service, your product quality, and your messaging. The fourth is relationship. If you can’t provide what your customers need or want, they will go elsewhere. Finally, customers need to feel like they are getting good value for their money. You may offer great products and services, but if the price is too high, customers. [/QUOTE]
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