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Should Customers Test Products Before Making Payment?
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[QUOTE="Phantasm, post: 343610, member: 94599"] Depending on the type of product, for instance, testing must be carried out to ascertain that the item is up-to-par before any purchase. Testing clothing, electronics, or expensive items can make sure that they meet expectations. For example, some companies offer trial periods or samples to their customers as a means of making informed purchases. It is a physical interaction in store while it is only about descriptions in online. However flexible return policies put consumers at ease. On health grounds however there may not be any room to test them. Ultimately, offering testing opportunities can enhance the customer experience, build trust and increase satisfaction and loyalty levels among buyers. Whether to or not test products prior to payment depends on various factors such as type of product and consumer’s preferences which vary from one customer to another. [/QUOTE]
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Should Customers Test Products Before Making Payment?
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