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Reasons to avoid ignoring negative customer reviews
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[QUOTE="Augusta, post: 332754, member: 25283"] As a business owner you might just want all your customer to give a positive customer reviews Well, you are an imperfect being so you would still do somethings wrongly. So some customers might still find you, your products or your service delivery faulty. There would drop their grievances through writing negative reviews You don't need to ignore them because of the below reasons You need to know that customers play a major role in the purchasing decision of your business You don't need to ignore as they might have taken the time to write to you for quick correctios Don't ignore as such might cost you and your business dearly like losing your customers See this as allowing you to refine your customer knowledge [/QUOTE]
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